FAQ

MR. KLEEN CAR WASH FAQ’S


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Q. Why Mr. Kleen’s Car Wash?

A. Experience, dedication and trust. With over 20 years of experience in the Car Wash industry, Mr Kleen Car Wash provides its customers with the most up-to-date equipment and well-trained staff of professionals.

Q. How often should I wash my car?

A. Weekly. Washing your car once a week will ensure that your vehicle’s surface is being cared for properly. Washing your car once a week will protect and prolong the beauty of your finish.

Q. It just rained or snowed so why do I need to wash my car?

A. This is a critical time to protect your vehicle’s finish. Pollutants such as sulfuric and nitric acids from automobile, truck and factory exhaust become trapped in the raindrops or snow flakes that settle on your car. The sun will evaporate the water and leave behind concentrated acid that can damage your car’s finish.

Q. Will the car wash brushes scratch my car?

A. No. Mr Kleen Car Wash uses 100% soft cloth to clean your vehicle. The cloth is cleaned and rinsed thoroughly during every wash with fresh water.

Q. I have the protective coating on my undercarriage so why do I need to have the undercarriage treatment?

A. Our undercarriage treatment removes salt, sand, and other road contaminants that are present year round. The undercarriage of your car also takes tremendous punishment from small stones that are kicked up by your tires. These stones bombard the undercarriage and nick your undercarriage’s protection and may expose bare metal. Once rust gets a foothold it will spread regardless of the protection.

Q. The person I bought my car from said I never have to wax my car?

A. This is a common misconception. Newer cars have a type of finish called clear coat. Clear coat is susceptible to the effects of rain, snow, salt, bird droppings, and other environmental pollutants. Therefore, the clear coat finishes need to be cared for. Mr. Kleen Car Wash uses clear coat safe waxes and polishes both in our car wash applications as well as in our Express Detail Centers. The waxes are designed to work with your vehicle’s finish to help preserve its life and keep it looking new for many years.

Q. Will the wax from the car wash streak the outside of my windows?

A. The wax itself won’t streak the outside of your windows. However, grease and oil can get trapped underneath your wipers, which can cause the rainbow like streaks you may see on your window.

Q. What is an Express Detail?

A. Detailing services give your vehicle that “new car” look. We have the ability to restore or get your vehicle back to showroom condition. Express Detail is a service that takes roughly 45 minutes to an hour. Can be performed any time of the week and is on a first come first served basis. Refer to our Detailing Menu: MR KLEENS DETAILING MENU   

Q. How can I tell if my vehicle needs waxing?

A. Clear coat paints make it more difficult to determine when your vehicle needs waxing. It may need attention far sooner than its appearance would indicate. When in doubt, there are two simple tests to try to determine when your vehicle needs waxing: First, wad a clean, dry terry cloth, and rub it along a clean upper surface of your vehicle’s hood or trunk. If you hear squeaking, that’s a sure sign that the vehicle needs waxing. Second, run your fingertips along the upper surfaces of your vehicles hood and trunk. If you detect rough spots or feel drag, you also know your vehicle needs waxing. Refer to our Detailing Menu: MR KLEENS DETAILING MENU

Q. What is Acid Rain?

A. When rain or snow falls it captures environmental pollutants from factory, automobile and truck exhaust. The sun heats and evaporates the water but leaves behind concentrated acid spots which cannot be removed. Prevention is the key here. Keep a good coat of wax on the finish and wash your car, especially after a rain or snowstorm.

Q. Does the Polish Wax really work?

A. Yes. The specially formulated polishes form a protective coating on the vehicles surface guarding against the suns harmful rays, acid rain, bugs, bird droppings and other substances that can harm the delicate surface.

Q. What do you use to hand dry my car?

A. We use high quality Terry Towels. The towels are washed after each use in a machine designed just for a car wash. The towel is always used damp because it’s softer and gets into the nooks and crannies easily.

Q. Is the car wash safe for my convertible, vinyl or canvas topped vehicle?

A. Yes. Our state-of-the-art computerized car wash allows for gentle but effective washing.

Q. What exactly is “Full service”?

A. Full service includes vacuuming the carpet floor and mats, exterior wash, cleaning the windows, and wiping down the car. Here at Mr Kleen, our friendly staff vacuums the car before it goes through the tunnel and wipes the windows after the exterior of the car is cleaned. Full service provides a complete inside and out car wash in a timely manner.

 

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